A few common questions
Don’t see your question below? Let’s talk.
What are the Blox requirements?
Blox is a WordPress plugin that is designed for users of the Genesis Framework, which is a product of Studiopress. Therefore, a Genesis theme needs to be active for Blox to work, and the site must also must be running Genesis v2.0 or greater. It is important to note that we do not have any direct affiliation with Studiopress.
In addition to Genesis requirements, Blox requires at least WordPress 3.8, PHP 5.3+ and a modern web browser. Blox is not compatible with the WordPress.com platform. You must be using a self-hosted version of WordPress to use this plugin on your site.
If I buy a Basic or Multisite license, can I upgrade later?
You can upgrade your account at any time and you will only pay the difference between the two plans. To upgrade your account, head over to your account page.
Will Blox continue working after my license expires?
Absolutely! The plugin is completely open-sourced. When you’re license expires, Blox and all add-ons will continue working, but you will no longer receive upgrades or email support.
Is Blox multisite compatible?
Yes, Blox works flawlessly with WordPress MultiSite, both network activated and activated on individual sites.
Is Blox Translatable?
Yup. Blox has full translation and localization support via the
blox textdomain and a
.pot file is provided. All
.po translation files should go into the languages folder in the base of the plugin. Add-ons are also translatable but use the textdomain convention
Do you offer refunds if I’m not satisfied with the plugin?
If you are unhappy with Blox, let us know within 30 days of your purchase. If we can’t remedy the situation, we will give you a full refund. To request a refund, please contact us through the support form in your account.
I am still not sure, do you offer a demo?
We offer something better than a demo. Blox Lite is a completely free plugin available in the WordPress repository. It is slimmed down a bit, but still just as powerful as Blox. Give it a try, and then come back and purchase the full version when you are ready.